2026-03-24 11:45:13 +08:00
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<template>
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<view class="complaint-detail">
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<!-- 顶部导航栏 -->
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<custom-navbar
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title="申诉详情"
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:show-back="true"
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title-color="#000"
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background-color="#FFFFFF"
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></custom-navbar>
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<view class="state">
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<text class="state-text">{{detail.state == 1 ? '处理中' : detail.state == 2 ? '处理完成' : detail.state == 3 ? '撤销' : ''}}</text>
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</view>
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<view class="container">
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<view class="box">
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<text class="way">{{detail.title}}</text>
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</view>
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<view class="box">
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<text class="date">{{detail.add_time}}</text>
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</view>
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<view class="box">
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<text class="reason">{{detail.text}}</text>
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</view>
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<view class="images">
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<image
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class="img"
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v-for="(img,index) in detail.photos"
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:key="index"
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:src="img"
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mode="aspectFill"
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@click="previewImage(detail.photos,index)"></image>
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</view>
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<view class="contact">
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<view class="contact-item">
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<text class="contact-lable">联系人</text>
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<text class="contact-text">{{detail.name}}</text>
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</view>
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<view class="contact-item">
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<text class="contact-lable">联系方式</text>
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<text class="contact-text">{{detail.phone}}</text>
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</view>
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</view>
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<view class="result" v-if="detail.state == 2">
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<view>
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<text class="result-date">{{detail.end_time}}</text>
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</view>
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<view>
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<text class="result-cont">处理结果:{{detail.result}}</text>
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</view>
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</view>
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</view>
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<!-- 操作区 -->
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<view class="handle-btns">
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<view
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class="handle-btn"
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@click="contact"
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v-if="detail.state == 1">
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<text class="handle-text">联系客服</text>
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</view>
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<view
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class="handle-btn"
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v-if="detail.state == 1"
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@click="removeComplaint(detail)">
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<text class="handle-text">撤销投诉</text>
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</view>
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<view
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class="handle-btn"
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@click="againComplaint(detail)"
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v-if="detail.state == 3">
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<text class="handle-text">再次发起</text>
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</view>
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</view>
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</view>
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</template>
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<script>
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import request from '../../utils/request';
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export default {
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data() {
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return {
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order_number: '',
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detail: {}
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}
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},
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onLoad(options) {
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this.order_number = options.number;
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this.getappealdetail();
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},
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methods: {
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getappealdetail() {
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request.post('/user/getappealdetail',{order_number: this.order_number}).then(res=>{
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this.detail = res.data;
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})
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},
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previewImage(urls, current) {
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uni.previewImage({
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urls: urls,
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current: current
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})
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},
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removeComplaint(detail) {
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request.post('/user/revokeappeal',{order_number: detail.order_number}).then(res=>{
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if(res.state == 1) {
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uni.showToast({
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title: '撤销成功',
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icon: 'none'
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})
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this.getappealdetail();
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}else {
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uni.showToast({
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title: res.msg,
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icon: 'none'
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})
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}
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})
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},
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contact() {
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uni.navigateTo({
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url: '/pages/contact/contact'
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})
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},
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// 再次发起
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againComplaint(detail) {
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uni.redirectTo({
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url: '/pages/complaint/add-complaint?number='+detail.order_number
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})
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},
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}
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}
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</script>
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<style>
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.state {
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height: 60rpx;
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line-height: 60rpx;
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2026-06-02 11:39:23 +08:00
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background-color: #FF4767;
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2026-03-24 11:45:13 +08:00
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padding: 0 24rpx;
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}
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.state-text {
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font-size: 28rpx;
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color: rgba(255, 255, 255, 0.9);
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}
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.container {
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margin: 24rpx;
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padding: 24rpx 24rpx 0;
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background-color: #fff;
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border-radius: 16rpx;
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}
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.way {
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font-size: 28rpx;
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color: #333;
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}
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.date,.reason {
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font-size: 24rpx;
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color: #999;
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}
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.box {
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margin-bottom: 8rpx;
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}
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.contact {
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border-top: 2rpx solid #eee;
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}
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.contact-item {
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display: flex;
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flex-flow: row nowrap;
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justify-content: space-between;
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align-items: center;
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height: 60rpx;
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}
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.contact-lable {
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font-size: 24rpx;
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color: #999;
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}
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.contact-text {
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font-size: 24rpx;
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color: #333;
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}
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.result {
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background-color: #eee;
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border-radius: 10rpx;
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padding: 18rpx;
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}
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.result-date {
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font-size: 24rpx;
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color: #333;
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}
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.result-cont {
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font-size: 28rpx;
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color: #333;
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}
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.handle-btns {
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height: 102rpx;
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background-color: #fff;
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display: flex;
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flex-flow: row nowrap;
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justify-content: flex-end;
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align-items: center;
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padding: 0 24rpx;
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position: fixed;
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left: 0;
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right: 0;
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bottom: 0;
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z-index: 999;
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}
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.handle-btn {
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width: 140rpx;
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height: 56rpx;
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line-height: 56rpx;
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text-align: center;
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border: 2rpx solid #eee;
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border-radius: 28rpx;
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margin-left: 20rpx;
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}
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.handle-text {
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font-size: 28rpx;
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color: #333;
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}
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.images {
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display: flex;
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flex-flow: row nowrap;
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justify-content: space-between;
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align-items: center;
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padding-bottom: 24rpx;
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border-bottom: 2rpx solid #eee;
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}
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.img {
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width: 198rpx;
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height: 198rpx;
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background-color: #eee;
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border-radius: 20rpx;
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}
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</style>
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